Get ZERO Card

Terms of Use

These Terms of Use govern your use of the Visa Signature Prime ZERO card issued by Prime Bank Limited. By applying for, activating, or using the card, you agree to these terms. Please read them carefully.

 

1. Eligibility

  • You must meet the age, income, and credit requirements set by Prime Bank.

  • The bank reserves the right to approve or reject any card application.

 

2. Card Usage

  • The card may be used at ATMs, POS, and online platforms worldwide where Visa is accepted.

  • You are responsible for all transactions made with your card, including those by authorized users.

  • The card must not be used for unlawful, restricted, or fraudulent activities.

 

3. Fees & Charges

  • Applicable fees, charges, and interest rates are disclosed in the Schedule of Charges.

  • Zero annual and issuing fees apply, but certain services (e.g., late payment, over-limit use) may incur charges.

  • The bank may revise fees with prior notice.

 

4. EMI Facility

  • Eligible transactions may be converted into 0% EMI installments as per card program rules.

  • Early closure or non-payment may result in applicable fees or cancellation of the EMI benefit.

 

5. Rewards & Benefits

  • Reward points are earned on eligible transactions and may be redeemed per program rules.

  • Benefits such as insurance, airport lounge access, and partner offers are subject to third-party terms and may change without prior notice.

 

6. Security & Liability

  • You must safeguard your card, PIN, and credentials.

  • Lost or stolen cards must be reported immediately via the 24/7 Contact Center.

  • The bank is not liable for unauthorized transactions before such reporting.

 

7. MyPrime App & Digital Services

  • The MyPrime app may be used to manage your card, track spending, and access services.

  • You must ensure device security and confidentiality of login credentials.

 

8. Suspension & Termination

  • The bank may suspend or terminate card services for misuse, default in payment, suspicious activity, or breach of terms.

  • You may close your card account by clearing outstanding balances.

 

9. Limitation of Liability

  • The bank is not responsible for merchant disputes, service interruptions, or third-party benefit failures.

  • Liability is limited to correcting errors directly caused by the bank.

 

10. Governing Law & Jurisdiction

  • These terms are governed by the laws of Bangladesh.

  • Disputes shall be subject to the exclusive jurisdiction of courts in Dhaka.

 

11. Changes to Terms

  • Prime Bank may update these Terms of Use at any time.

  • Updated terms will be communicated through official channels and deemed accepted upon continued use of the card.